Eversource Electric
Sample Bill

Glossary

1. Account Information/Number: This is where you can find your Eversource Account Number. It is your individual household’s number, and is used to sign up for different programs, including choosing your supplier, the discount rate application, community solar, or fuel assistance. Remember to guard your account information closely!
2. Supply Charge: The supply portion of your bill is the cost of the electricity or gas you use. You can choose who your supplier is (although you’ll always receive one bill from your utility). You can choose between your utility’s basic service, your City or Town’s Aggregation, or a 3rd party energy supplier.
3. Delivery Charge: The delivery portion of your bill is what you pay to your utility company to send energy to your door. It also includes costs to maintain the infrastructure needed to deliver your electricity or gas.
4. Supplier Information: This is where you can find the name of your supplier. It may be your utility, your town or city, or a 3rd party company. The contact information for your supplier will also be here! Click here to find out more about your supplier, and the best option for you!
5. Payment Due Summary: Here is where you can find your total balance, including payments received and past due amounts. If you have a large outstanding balance, or are income qualified, find out more about debt forgiveness programs. If you want assistance with budget plans, click here.
6. Service Address vs. Billing Address: This is where you can find the address that is receiving energy! It may be different from the billing address.
7. Rate: This is where you can find your delivery rate. Income eligible customers can apply for the discounted rate, which applies a large discount to your bill each month. Click here to learn more about income eligible programs.
8. Monthly KWh Usage: Here is where you can see how much electricity your home has used in the past. It can be useful to show what months and seasons you’re using the most energy. There may be ways to improve your home’s energy efficiency, click here to find out more!
9. Kilowatt Price: Here you can find out how much your supplier is charging per kilowatt. Currently, good prices are between 11 and 15 cents ($0.11 – $0.15) per kWh. You have the right to choose your electric supplier, but be aware that choosing a 3rd party supplier is often times more expensive in the long run after promotional rates expire. Find out more about choosing the best supplier.
10. Customer Service & Emergency Numbers: If you have questions or concerns about your bill, don’t hesitate to call or contact your utility company. If you are looking for more information regarding your supplier, click here! If you’re looking for more information on low-income programs, check out our page on lowering your energy bills.